Remote Mac Support

Fast, secure help without waiting for an on-site visit.

Most issues can be resolved remotely — often the same day.

How Remote Support Works

Simple. Secure. Efficient.

  1. Send a quick message describing the issue.

  2. I review the details and confirm remote is appropriate.

  3. We connect via secure screen sharing.

  4. I diagnose and resolve the issue while explaining what’s happening.

You stay in control the entire time.

What Can Be Fixed Remotely?

Remote support works well for:

  • Slow Mac performance

  • Storage cleanup

  • Software issues

  • Apple ID & iCloud confusion

  • Email setup and troubleshooting

  • System configuration

  • Basic Wi-Fi & network adjustments

  • AI workflow setup and optimization

If you're unsure whether your issue qualifies, just send a message.

When On-Site Makes More Sense

Some issues require hands-on help:

  • Hardware failures

  • Complex network installations

  • Office-wide setup projects

  • Physical device configuration

If remote isn’t ideal, I’ll let you know upfront.

Why Clients Prefer Remote

  • Faster scheduling

  • More cost-efficient

  • Immediate troubleshooting

  • Clear documentation afterward

Remote is often the most efficient solution.

Need Help Now?

Start with a quick message describing what’s happening.

I’ll respond with next steps and availability.

Send a Quick Message
Email David