Start with a Quick Message
The fastest way to get help is to send a short description of what’s going on.
Text or email works best — I’ll review the details and reply with next steps.
Text (Fastest Response)
Please include:
Device type (MacBook, iMac, etc.)
What’s happening
Whether this is urgent
I typically respond quickly during business hours.
If you prefer email, include:
Device type
macOS version (if known)
A brief description of the issue
Any relevant screenshots
The more detail you provide, the faster I can help.
What Happens Next
After You Reach Out
Once I review your message, I’ll recommend:
Remote support
An on-site appointment
Or a scheduled session
This avoids phone tag and ensures we take the right approach from the start.
Service Area
Based in Tigard (97223), serving:
Tigard
Beaverton
Lake Oswego
Tualatin
Sherwood
King City
Durham
Portland
Hillsboro
West Linn
Wilsonville
Vancouver, WA
On-site support is available throughout the Portland metro area.
Remote support is available nationwide.
For locations farther outside the metro area, an adjusted hourly minimum may apply.